The cookie is used to store the user consent for the cookies in the category "Analytics". This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. Once they identify the actual problem then they can help you troubleshoot this error. It would be even better if you can record a video to help the support team better understand your situation.
#Google home homeseer professional#
This will ensure that you receive help from a trained professional that can guide you through every step of the way. Otherwise, you can just send an email to the HomeSeer support team and ask for their assistance. Just follow the steps that helped other users in resolving similar problems. You can also open up a thread on community forums to get help from other users who have faced similar issues. If none of the mentioned fixes work for you then we recommend that you contact HomeSeer support and explain your issue to them. It can take you several hours depending upon how many smart devices you’re using. However, this will erase all of your user settings and you will have to spend a lot of time configuring all the different smart home devices. If the system is still not working with Z-stick then factory resetting your device to factory default. The rescanning system can take up to 30 minutes so you’ll have to wait a bit before connecting the Z-stick. So just navigate to your system settings and clear all Z wave configuration files. You should also try using the Z-stick with other devices to make sure that the problem is not with the z-stick itself.Īnother fix that worked out for some users was clearing all configuration files which forced the system to rescan all devices that might help in getting your Z-stick recognized by HomeSeer. After that, you should restart your system once to check if that fixes the problem for you. We suggest that you use another port to plug in the Z-stick device. This is why the Z-sick is not able to receive enough power supply to work properly. If your Z-stick is not getting recognized by HomeSeer then it is likely that the port might be faulty. You might have to repeat this process 3-4 times if it doesn’t work the first time. After you’ve removed the stick wait for around 30 seconds and plug the Z-stick back inside and power on your system again.
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One possible fix that worked for most users is powering off their systems and removing the Z-stick. Aeon Labs Z-Stick HomeSeer Does Not Recognize Here is a list of possible solutions that can help you sort out this problem. However, some users have mentioned issues about getting their Aeon Labs Z-Stick To work with HomeSeer. The devices working on a Z wave connection are less likely to run into interference. The best thing about HomeSeer is that you can set up Z-Wave to better communicate with your smart devices. HomeSeer is a home automation system that can help you manage all of your smart devices from one place. Aeon labs z-stick homeseer does not recognize